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HPSHELTON

Programming, Privacy, Politics, Photography

Aug 23, 2012

Why Waiting in Line Is Torture →

The psychology behind waiting in line and why forcing customers to walk six times farther to get their bags at an airport reduced complaints about baggage slowness to almost zero.

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H. Parker Shelton

I'm just an ordinary thirty-something who's had some extraordinary opportunities. I graduated from Johns Hopkins University, work for Microsoft in Silicon Valley, code websites and applications, take the occasional photograph, and keep a constant eye on current events, politics, and technology. This blog is the best of what catches that eye.

 
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