Strategies for Winning Consumer Disputes →

And I'll add: just keep at it. They'll get annoyed eventually.

CSS/HTML5 Star Wars Intro Crawl Text →

Be sure to read about the Webkit CSS used in the Ajaxian link and view it in Safari.

Joint Unconventional Warfare Task Force Execute Order →

The secret directive, signed in September by Gen. David H. Petraeus, authorizes the sending of American Special Operations troops to both friendly and hostile nations in the Middle East, Central Asia and the Horn of Africa to gather intelligence and build ties with local forces.

No Longer 'Lost,' But Fans Are Still Searching →

But when the entire island story line we had been following for six seasons turned out not to matter very much within the internal organization of the show's narrative — to be largely disconnected from that final quasi-religious resolution of the plot — it was deflating, despite the warm feelings the finale otherwise inspired.

Rendered insignificant, in this scenario, were the particulars of what they had done on the island. Pushing buttons, building rafts, blowing up hatches, living, dying — all the churning action and melodrama that made "Lost" so addictive in its early seasons — none of it was directly connected to this final outcome, beyond the fact that it constituted "the most important part" of all their lives.

Android: Fragmentation or Innovation? →

Google won't control what partners do with Android, but by constantly raising the bar it controls the platform's pace as well as the vision. As with most things, in the end it will be Google's partners and their customers that will determine whether that pace is acceptable, and that will either become a competitive advantage or provide an opportunity for other platforms to succeed.